Terms Of Service

This Terms of Service document (the “Terms”) outlines the terms and conditions of use of the VPN services (the “Services” or “Service”) provided by Secure Shield VPN. These Terms also govern the use of and access to Secure Shield VPN’s content (the “Content”), which includes the Secure Shield VPN website (the “Site”), and applications (the “Apps”).


1. Acceptance

By accessing the Content or Services, you are agreeing on behalf of yourself or those you represent (“You”) to comply with and be legally bound by these Terms in their entirety. These Terms constitute a legally binding agreement (the “Agreement”) between you and Secure Shield VPN. If you do not agree with any part of the Terms, you may not use our Services.

2. Modification

Secure Shield VPN may update the Terms from time to time without notice. If you continue to use Secure Shield VPN’s Services, Content, Site, or Apps after these changes take effect, then you agree to the revised Terms. The current version of the Terms is available on the Site. You understand and agree that it is your obligation to review these Terms from time to time in order to stay informed on current rules and obligations. Your use of the Content or Services following the changes to these Terms constitutes your acceptance of the changes Terms.

3. Privacy Policy

Secure Shield Vpn is committed to your privacy and does not collect or log browsing history, traffic destination, data content, or DNS queries from Users connected to our VPN. To provide world class service, we may collect some information, such as ISP name, Device OS version, App version, Crash Logs etc.

For the sake of clarity and transparency, we have placed all information related to data collection in a separate document known as the Privacy Policy, which is available on the Site. Please review the Privacy Policy. in its entirety to get a clear understanding of how we handle your information.


  1. Subscription. All our paid Services are provided on a Subscription basis. You choose the period of Services.
  2. Auto-Renewal. After the end of your Service period, your Subscription will automatically renew for the successive defined Service periods at the renewal dates, unless you decide to cancel the Subscription renewal before the day of the charge. If you do not cancel the Subscription in such due course, you will be charged the then-current renewal price for the upcoming defined Service period.
  3. Subscription Cancellation. You have a right to cancel your Subscription (i.e., turn off auto-renewals for the upcoming Service period) at any time (please note that canceled Subscriptions will not be refunded for the unused part of the ongoing Service period).

5. Refund Policy

Subscriptions purchased via the Apple App Store are subject to Apple App Store refund policies. This means we cannot grant a refund if you made a purchase through the Apple App Store - please read Apple's in-app purchase refund policy and/or contact store support. If you purchased an automatically renewing Subscription through the Apple App Store and would like to cancel it, you will need to do so in your Apple App Store account directly. Instructions can be found here: https://support.apple.com/en-gb/HT202039#third_party .

Users whose subscriptions are billed as an in-app purchase through the Apple App Store (iTunes), can request refunds through the App Store, which are issued solely at the discretion of request a refund.

6. Acceptable Use Policy

Secure Shield VPN may be available all around the world, so it is your responsibility to assess whether using the Site, or Apps is in compliance with local laws and regulations.

Whenever you use the Site, or Apps, you must comply with these Terms and applicable laws, regulations, and policies.

Secure Shield VPN aims to provide the best service possible to all of our users. In that sense, we require that you do not misuse our Content or Services. A misuse refers to any use, access, or interference with the Content or Services contrary to the Terms or applicable laws and regulations.

In using our Services, you agree not for:

  • a. Attempt to access, probe, or connect to computing devices without proper authorization (i.e., any form of “hacking”).
  • b. Attempt to access, probe, download, or connect torrent related sites.

7. License

Subject to your compliance with these Terms, Secure Shield VPN grants to you a non-exclusive and limited license to download and use the Software. Modifying, distributing to unauthorized parties, reverse engineering, or otherwise using the Software in any way not expressly authorized by Secure Shield VPN is strictly prohibited.

Usage of any material which is subject to Secure Shield VPN’s intellectual property rights is prohibited unless you have been provided with explicit written consent by Secure Shield VPN.

8. Language and Translation of Content

All of our Content was originally written in English. Any translation of our Content is done on a best-effort basis. We cannot guarantee the accuracy of translated Content. In the event of any discrepancy between the translated Content and the English Content, the English Content shall prevail.

9. Third-Party Websites

Secure Shield VPN may provide you with content belonging to Third Parties (“Third Parties”) or links leading to third-party websites. Secure Shield VPN is not responsible for the availability of the content provided by Third Parties as they are not under the control or supervision of Secure Shield VPN, and they may have different terms of use and policies. Your access through our Services to any website, service, or content provided by Third Parties does not indicate any relationship between Secure Shield VPN and such Third Parties.

10. Disclaimers

Only users are solely responsible for committing an illegal act using the Secure Shield VPN app that may include downloading and selling copyrighted information, hacking into computers or networks without authorization, and cyber-stalking. VPN services will be immediately terminated if any of such actions is detected for any user. Developers or ad publishers will not take any responsibility for user's illegal activities.

11. Choice of Law

This Agreement shall be governed by and construed in accordance with the laws of the United State of America, excluding its rules governing conflicts of law.

12. Assignment

In the event that Secure Shield VPN is acquired by, or merged with, a third-party entity, Secure Shield VPN may, without your prior written consent, assign this Agreement and its rights and obligations hereunder to a new corporate entity, who shall be bound by these same rights and obligations. THe rights and obligations of the Parties under this Agreement shall be binding upon and inure to the benefit of the successors and permitted assigns of the Parties. Any assignment not in accordance with this Agreement shall be void.

13. Final Provisions

If any provision in this Agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of this Agreement shall remain in full force and effect. Any failure to exercise or enforce any right or the provision of this agreement shall not constitute a waiver of such right or provision.